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Families gather beside a Big Idea Blizzard tent at night as snow falls from the snow machine

Cancellations & Refunds - Big Idea Blizzard Orlando

Plans change and weather happens. Here is exactly how we handle cancellations, rescheduling, and refunds - no fine print.

  • Staffed by our crew
  • Ages 3 and up
  • Safe for skin and clothing
  • Indoors or outdoors

How cancellations and refunds work.

Big Idea Blizzard Orlando is run by Big Idea Entertainment Orlando. A deposit secures your date and time when you book.

For questions about your specific booking, contact us at orlando@bigideaentertainment.com or 407-280-2848.

  • Deposit: $100, or 10 percent on large events. It secures your date and time.
  • No refunds: deposits are not refunded.
  • Rescheduling: your deposit is good for a year against a rescheduled event.
  • Weather: cancel at least 2 hours before the scheduled arrival time, and your deposit carries to a new date for up to a year.